How-to Log into HappyFox to Submit a Tech Ticket (Students)
Jun 28, 2021
1017
- Go to http://student-helpdesk.pacificcharters.org/ and in the upper right-hand corner select Sign in.
- Click on the Azure button and enter your Office 365 school email and password. (e.g. [email protected])
- Click on “Submit Ticket” in the upper right-hand corner.
- Fill out the “Create a New Ticket” form:
- Category: Select a Category from the drop-down list that pertains to your technical issue.
- Computer Name/ Serial No.: Type in your Computer Name located on the back of your laptop. (e.g. EGLC-STU-###)
- Subject: Type a detailed subject of your technical issue.
- Message: Type a detailed description of your technical issue in this text fiel
- Add CC: Click on this button to add a secondary email for contact purposes.
- File Attachment: You can drag & drop a screenshot to attach it to this tech ticket if needed.
- reCAPTCHA: Click on the “I’m not a robot” check box.
- Click “Create Ticket” to submit your tech ticket.
- You will receive an email from HappyFox with your ticket ID and a copy of your original message.
